Refund Policy

Introduction

At teambtw.co.in, we are committed to delivering high-quality digital marketing services.
This Refund Policy outlines the terms under which refunds may or may not be provided.

By purchasing our services, you agree to this policy.

Nature of Services

Our services are digital and performance-based, including:

  • Search Engine Strategy (SEO)

  • Social Media Advertising

  • Brand & Display Growth

  • E-commerce Marketing

Due to the nature of these services, results depend on multiple external factors and cannot be guaranteed.

No Refund Policy (General Rule)

All payments made to teambtw.co.in are non-refundable under the following conditions:

✅ Services have already been initiated
✅ Work has been completed or delivered
✅ Campaigns have been launched
✅ Strategy or consultation has been provided

Partial Refund Eligibility

In certain cases, partial refunds may be considered:

Eligible Situations:

  • Project has not been started

  • Work is significantly delayed from our side

  • Service is not delivered as agreed

Partial Refund Eligibility

In certain cases, partial refunds may be considered:

Eligible Situations:

  • Project has not been started

  • Work is significantly delayed from our side

  • Service is not delivered as agreed

⚠️ Note:

Refund decisions will be reviewed on a case-by-case basis.

Cancellation Policy

Clients may request cancellation of services.

Conditions:

  • Cancellation must be requested in writing

  • Charges may apply for work already completed

  • Ongoing services will stop after confirmation

Performance Disclaimer

We strive to deliver the best results, but:

✅ Marketing outcomes depend on competition, market trends, and platforms
✅ We do not guarantee specific rankings, leads, or sales
✅ Performance may vary across campaigns

Payment Terms

  • All payments must be made as agreed before service execution

  • Delayed payments may result in service suspension

  • No refunds for unused service periods

Chargebacks & Disputes

Clients agree not to initiate chargebacks without contacting us first.

Resolution Process:

  • Contact our support team

  • Allow us to resolve the issue

  • Provide necessary details for review

Policy Updates

We reserve the right to modify this Refund Policy at any time.

Updates will be posted on this page.